Our commitment to safe play in India

Gambling always carries the risk of financial loss. You choose how you play, how often, and how much. On Parimatch you can use tools that help you stay in control and protect your finances and peace of mind.

• Set a budget you can afford to lose. Do not use money needed for rent, bills, education, or savings.
• Define limits in your account: deposit, loss, wager, and session limits.
• Plan your playing time, take breaks, and stop when the fun stops.
• Avoid gambling when stressed, tired, or after alcohol or substances.
• Do not chase losses. Accept outcomes as part of the game.
• Keep betting separate from household finances and shared accounts.
• Learn how odds, RTP, and randomness work to make informed choices.
• Enable reality checks and balance alerts to monitor play.
• Review your transaction history to track behaviour over time.
• Only adults 18+ may use the service. Protect minors through device passwords and parental controls.

Gambling addiction can develop gradually. Early recognition helps you act responsibly. This is a serious condition that needs attention.

• Betting more money than planned or needing larger stakes to feel the same excitement
• Chasing losses instead of accepting them
• Hiding or lying about gambling from family or friends
• Thinking about gambling most of the time or planning the next bet
• Borrowing money, selling items, or using credit to fund play
• Missing work, classes, or family duties due to betting
• Irritability, restlessness, or mood swings when not playing
• Repeated failed attempts to cut down or stop
• Using betting to escape stress, anxiety, or low mood
• Ignoring essential expenses or falling into debt linked to gambling

You can take structured actions to address risky play and addiction. The recommendations below support safer gambling and long‑term recovery.

• Set strict deposit, loss, wager, and session limits in your account and review them often
• Take a time‑out for at least 24 hours, up to 30 days, to pause playing
• Enable reality checks that remind you of time spent and amounts wagered
• Use self‑exclusion for 6 months or longer if you need a complete break
• Remove saved payment methods and ask your bank to block transactions to gambling merchants
• Install blocking software across devices, such as BetBlocker or Gamban
• Turn off push notifications and unsubscribe from marketing communications
• Keep a spending diary or use a budgeting app to track money in and out
• Share your plan and limits with a trusted person for accountability
• Seek professional support from qualified counsellors and helplines listed below; Parimatch support can help apply account controls

If you are experiencing addiction or worry about your betting, you can contact support for guidance and account controls. Parimatch support will handle your request discreetly.

• Live chat, available 24/7 on the website and in the app after login
• Help Centre, submit a request from your account for responsible gaming assistance
• Responsible Gaming section in Account settings, set limits, time‑outs, or self‑exclusion
• Payments or Verification sections, open a ticket to adjust deposit settings or restrict methods
• Account closure or reactivation requests, submit through the in‑account request form