• Personal data we collect
  • Identity and KYC data: full name, date of birth, nationality, government ID details, photographs or video verification, and sanctions screening results.
  • Contact data: email address, mobile number, postal address.
  • Account and usage data: username, settings, responsible gaming preferences, customer support records, device and log information, IP address, and approximate location derived from IP.
  • Transaction and payment data: deposits, withdrawals, instrument details provided to payment processors such as UPI, cards, wallets, and bank transfers.
  • Technical data: cookies and similar identifiers, browser type, operating system, network information, and performance metrics.
• Why we collect and process personal information
  • Create and manage the user account, verify identity and age, and enable online transactions.
  • Operate services, provide customer support, and improve site performance.
  • Prevent fraud and match fixing, conduct security monitoring, and manage risk.
  • Comply with legal duties including anti money laundering, counter terrorist financing, tax, and record keeping.
  • Support responsible gaming tools and user requested limits.
• Security measures
  • Encryption in transit using TLS and encryption at rest for sensitive records.
  • Access controls, least privilege, multi factor authentication for staff, and logging.
  • Secure development practices, vulnerability management, and incident response plans.
  • Vendor due diligence and contractual confidentiality obligations; payment data handled by PCI DSS compliant providers where relevant.
• User rights
  • Request access to personal data and receive information about processing.
  • Ask for correction of inaccurate or incomplete data.
  • Request deletion, restriction, or objection to certain processing, subject to legal and regulatory retention duties.
  • Withdraw consent for optional uses such as marketing without affecting prior lawful processing.
• Legal basis and compliance for India
  • Processing follows the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the SPDI Rules, 2011, as applicable.
  • Activities also consider industry standards and international safeguards, including GDPR principles where cross border transfers arise.

• Account and service delivery
  • Register users, verify KYC, authenticate logins, and provide customer support.
• Transactions
  • Process deposits and withdrawals through payment service providers and banks, and maintain records required by law.
• Service improvement and analytics
  • Analyse site performance, fix issues, prevent abuse, and improve user experience based on aggregated and pseudonymised data where feasible.
• Marketing and preferences
  • Send service messages and, when consented, marketing communications. Users can opt out at any time from promotional messages.
• Compliance and risk management
  • Conduct fraud checks, AML screening, responsible gaming monitoring, dispute handling, audits, and regulatory reporting.

Processing is conducted on lawful grounds including consent, performance of a contract, compliance with legal obligations, and legitimate interests balanced against user rights. The platform applies transparent practices and minimises collection to what is necessary.

• How to exercise rights
  • Access and update: review and edit profile details in account settings. For other requests, contact support using the channels published on the website.
  • Deletion: request account closure and data erasure, subject to legal retention for fraud prevention, tax, and AML obligations.
  • Verification: we may ask for identity confirmation before acting on a request to safeguard user information.
• Timeframes and limits
  • Requests are handled in a reasonable time. Certain records must be retained for statutory periods even after a deletion request.

By using the platform, the user consents to security checks, identity verification, and the processing of payment information by authorised payment providers and verification partners to deliver the services safely.

• The website and services are intended for persons aged 18 and above.
• Age cannot be verified without documents. Identity and age checks may be requested during registration, withdrawal, or at any time.
• If a parent or guardian informs us that a minor has provided personal data, the account will be reviewed, access will be blocked, and the data will be deleted where legally permitted.
• Requests to remove a minor’s data can be submitted through the Help Centre or support channels shown on the site.

Personal data may be processed in countries outside India where our partners, payment processors, verification vendors, or infrastructure providers operate. Using the site and services signifies consent to such transfers. All partners are bound by confidentiality duties and appropriate safeguards, including contractual protections and technical controls designed to protect information. Transfers are limited to what is necessary for service delivery, compliance, and legitimate business purposes.

This policy may be accompanied by disclaimers in the Terms and in jurisdiction specific notices. Those disclaimers may modify how certain rules operate or the extent of responsibilities permitted by law. The disclaimer applies once the user accepts the policy through signature, click acceptance, or continued access to the services. If there is any conflict, the current version of this policy and mandatory law will prevail to the extent required.

• What cookies are
  • Small files stored on a device that help recognise a browser, remember preferences, and measure how the websites are used.
• How we use them
  • Statistics and analytics to understand usage and improve performance.
  • Behaviour analysis to detect fraud and maintain security.
  • Personalisation such as language settings and saved preferences.
• Retention and control
  • Cookies are generally retained for up to 1 year. Users can manage or delete cookies in browser settings. Disabling cookies may affect certain features and the quality of the online services.

Use of the website or apps signifies full acceptance of this privacy policy and the processing described in this document. The current version published on the site prevails over any prior versions. Continued use after changes indicates acceptance of the updated policy. Users may withdraw consent for optional processing, which may limit certain features.

• When sharing occurs
  • To comply with law or a lawful request, to manage disputes, to enforce agreements, or to protect users and the platform.
  • To payment processors, banks, identity verification providers, analytics vendors, cloud hosts, and professional advisers who support our services.
• Transparency
  • A list of key service providers may be presented on the website or provided on request. If a provider is not listed, users will be informed of the purpose and scope at or before collection when required.
• Your consent and their policies
  • Providing personal data for transactions or verification implies consent to processing by those parties for the stated purposes. Third parties process information under their own privacy policies and legal obligations.

The site may contain links to external websites or services that follow their own privacy practices. Responsibility for how those parties handle personal information lies with them. Users should review the privacy policy of each external site and exercise caution before sharing any data.